What does it means?
Customer Relationship Management software is a category of software that covers a broad set of applications and software designed to help businesses manage customer data and customer interaction, access business information, automate sales, marketing and customer support and also manage employee, vendor and partner relationships. Typically, CRM software is used in the enterprise, however many products scale to a business of any size.
A good CRM gives you insights into running your business. A smart CRM gives you the information you need in a way that you can use it. An ideal CRM offers you a solution to simplify your processes from day one. Our CRM includes the good, the smart, and the ideal in an enterprise-ready package.
CRM software is designed to help businesses meet the overall goals of customer relationship management. Today's CRM software is highly scalable and customizable, allowing businesses to gain actionable customer insights with a back-end analytical engine, view business opportunities with predictive analytics, streamline operations and personalize customer service based on the customer's known history and prior interactions with your business.
CRM software is commonly used to manage a business-customer relationship, however CRM software systems are also used in the same way to manage business contacts, clients, contract wins and sales leads.
Meet your customers, no matter the medium. Connect via phone, live chat, email, social media, and in person.
Use analytics and reports for detailed metrics about your team's performance and your customers' life cycle.
Sell smarter, not harder. Generate more sales with automation features, workflows, and advanced reporting.
Adapt your CRM to meet the market. Customize how you collect and deploy key data across your organization.
Our CRM is secure, scalable, and packed with advanced features to keep your business growing.
From contact to close, cut the energy it takes to pass leads through the pipeline with sales force automation.